CHRISTOPHER VERDIN

Vice President of Information Technology | Operations & Transformation

Palmetto, GA 30268 · (404) 990-2882 · contact@christopherverdin.com · ChristopherVerdin.com

Professional Profile

Senior technology leader with 20+ years of experience directing infrastructure, cloud, security, managed services, healthcare IT, and enterprise operations. Recognized for building capable teams, improving service performance, controlling technology costs, and delivering modernization programs that support business growth and continuity.

Core Expertise

•IT Operations

•Technology Roadmaps

•Team Leadership

•Service Delivery

•Budget Management

•Vendor Strategy

•Cloud Transformation

•Microsoft Azure

•Microsoft 365

•Cybersecurity

•Infrastructure

•Disaster Recovery

•SLA Management

•Process Improvement

•Healthcare IT

•MSP Leadership

•Change Management

•Executive Communication

Professional Experience

Fractional Chief Information Officer (CIO) | Cloud & AI Strategy

Encompass MSP · Newnan, GA

Feb 2023–Present

Lead client modernization initiatives spanning Azure, Microsoft 365, networking, cybersecurity, backup, and disaster recovery.

Develop roadmaps aligning technology investments with growth, compliance, resilience, and cost-control goals.

Designed AI-assisted workflow concepts for service delivery, reporting, documentation, and resource planning.

Network Director

Granade Technology Solutions · Opelika, AL

Oct 2022–Feb 2023

Led network operations and infrastructure strategy in direct partnership with company leadership.

Improved scalability and operational consistency while maintaining performance and security standards.

Director of Network Services

Decision Digital · Atlanta, GA

Dec 2019–Sep 2022

Led and mentored seven technical staff, improving team efficiency by 35%.

Standardized the MSP technology stack and pricing model, increasing service margins by 20%.

Reduced ticket-resolution time by 25% and improved SLA compliance to 98%.

Spearheaded Azure migration, reducing capital expenditures by 40%.

IT Director

Piedmont Cancer Institute · Atlanta, GA

Jun 2016–May 2019

Directed multi-site healthcare IT operations supporting 175 professionals across six locations.

Delivered seven major infrastructure projects valued at $800,000 on time and under budget.

Modernized servers, EMR platforms, networking, and telecommunications while protecting clinical continuity.

Senior Technician

NTI Networks · Roswell, GA

Apr 2002–Jun 2016

Managed technology operations for multiple healthcare clients and maintained 99.9% critical-system availability.

Led EMR implementations and secure infrastructure modernization.

Education

Bachelor of Science in Information Technology

Black Hawk Technical College · Moline, Illinois · 1999–2003