CHRISTOPHER VERDIN
AI Solutions Architect | Automation Consultant | Technology Leader
Palmetto, GA 30268 · (404) 990-2882 · contact@christopherverdin.com · ChristopherVerdin.com
Professional Profile
Technology leader and AI solutions consultant with 20+ years of infrastructure and managed-services experience, combined with hands-on work designing AI-enabled business workflows, automation systems, web applications, and operational platforms. Skilled at translating business problems into practical solutions using OpenAI, Microsoft Copilot, Azure OpenAI, cloud platforms, APIs, scripting, OCR, and modern web technologies.
Core Expertise
Selected AI & Technology Projects
AI-Enabled MSP Workflow Automation
Designed workflows using OpenAI GPT, Microsoft Copilot, and Azure OpenAI to support ticket classification, documentation, reporting, client communication, and resource planning.
Website Accessibility Assessment Platform
Designed a platform using Playwright, axe-core, Lighthouse, screenshots, and automated reporting around WCAG findings, evidence tracking, and remediation priorities.
Credit Report Analysis & Evidence System
Designed a multi-phase platform for bureau comparison, change chronology, evidence management, compliance checklists, OCR-assisted intake, and prioritized dispute analysis.
Mobile AI Application Development
Developed a React Native/Expo application concept using OCR to extract text from screenshots and generate context-aware AI responses.
Professional Experience
Fractional Chief Information Officer (CIO) | Cloud & AI Strategy
Encompass MSP · Newnan, GA
Feb 2023–Present
Advise clients on cloud, cybersecurity, infrastructure modernization, AI adoption, and workflow automation.
Architect Microsoft Azure and hybrid-cloud solutions that improve scalability, performance, resilience, and cost control.
Integrate AI platforms into operational workflows and design automation approaches for documentation, service delivery, reporting, and business processes.
Develop technology roadmaps and implementation plans for small and midsize organizations.
Network Director
Granade Technology Solutions · Opelika, AL
Oct 2022–Feb 2023
Led network operations and infrastructure strategy while aligning technical capabilities with company-growth objectives.
Director of Network Services
Decision Digital · Atlanta, GA
Dec 2019–Sep 2022
Led seven technical staff and improved team efficiency by 35% through process and service-delivery optimization.
Migrated enterprise workloads to Microsoft Azure, standardized the MSP technology stack, and implemented ConnectWise workflows.
Managed Microsoft tenant consolidations, IIS/SQL cloud migrations, security implementations, and merger-related technology integration.
IT Director
Piedmont Cancer Institute · Atlanta, GA
Jun 2016–May 2019
Directed multi-site healthcare IT operations, delivered $800,000 in infrastructure projects, and modernized systems through VMware, EMR, and VOIP initiatives.
Senior Technician
NTI Networks · Roswell, GA
Apr 2002–Jun 2016
Delivered infrastructure, networking, healthcare IT, and EMR implementation services for multiple client environments.
Education
Bachelor of Science in Information Technology
Black Hawk Technical College · Moline, Illinois · 1999–2003